Welcome to Cerenity Journal support. Below you'll find answers to common questions, troubleshooting help, and ways to get in touch.
If you can't find the answer to your question below, reach out directly and we'll get back to you as soon as possible.
Email: [email protected]
Please include a brief description of your issue, the iOS version you're running, and your device model (e.g. iPhone 15, iOS 18.4). This helps us help you faster.
What is Cerenity Journal? Cerenity Journal is a personal journaling app for iOS with mood tracking, customisable templates, daily rituals, the Botanic Garden, and a future letter feature. It's designed as a calm, private space for self-reflection.
Is Cerenity Journal free? Yes. Cerenity Journal is free to download and use. Core journaling features — creating entries, writing with the rich text editor, browsing your entries by date, and bookmarking — are available at no cost. Cerenity Pro unlocks additional features including the Botanic Garden, Insights and Patterns, Daily Rituals, Future Letters, Voice Notes and Photos in entries, and Custom Templates.
What devices does Cerenity Journal support? Cerenity is available for iPhone running iOS 17.0 or later.
Is my data private? Yes. Your journal entries, voice notes, photos, mood data, garden plantings, rituals, and profile information are stored on your device, and — if you enable iCloud for Cerenity Journal — are also synced to your own private iCloud account. We never have access to any of your data, whether on your device or in iCloud, and nothing is sent to any server we operate or shared with third parties. For full details, see our Privacy Policy.
What does Cerenity Pro include? Cerenity Pro unlocks: